Click or tap the frequently asked questions below to see the answers. If you don't find the information you need, call us at 212-727-4990 or send an email to [email protected].
To read more about how Covenant House helps young people facing homelessness, visit the About Us page.
A: Yes, anyone is eligible to be a DIY (Do-It-Yourself) fundraiser for Covenant House. Each fundraiser is required to accept the terms and conditions of the program, which are included in a waiver at the time of registration. If you are under the age of 16, we suggest you have a parent or guardian review your campaign before going live with it.
A: Nope! We suggest you set a realistic fundraising goal for yourself and consider increasing your goal each time you meet it. Covenant House values donations of every size and no effort goes unnoticed or unappreciated. Your campaign will default to a $1,000 fundraising goal, and will remain at that number unless you choose to change it.
A: No. This program is exclusively for fundraising. We’ll use the funds you raise to meet the immediate needs of homeless youth. When those needs are met, our young people can start their journey to a brighter future. If you wish to discuss in-kind donation options, please call us at 212-727-4990.
A: Yes! We encourage you to solicit cash and check donations too, because some people are not web savvy or credit card donors. Offline donations should be mailed following the instructions below, and will be manually entered by the Covenant House team upon receipt.
Please include YOUR NAME and DIY Fundraising in the memo line of each check. Mail to Covenant House, Attn: DIY Fundraising, 461 Eighth Avenue, New York, NY 10001.
If you host an event where a majority of funds raised are in the form of cash, we highly recommend depositing the money and either making out a check or money order for that same amount or making a credit card donation to your page. In this case, we will not be able to track the individual names of your donors, and therefore, we can not issue tax receipts unless you provide supplemental detail about the donors and their contributions. Please do not mail cash to Covenant House.
A: The short answer is yes. But, matching gifts are marvelous and marvelously complicated to track! For this reason, please help us help you reach your goal with matching gifts by following these steps:
Why is this so complicated? Matching gifts are processed by companies and then sent to Covenant House often with little documentation explaining what the employee’s original gift was for, let alone the employee’s name. As you can imagine the documentation rarely relates back to our DIY Fundraising program, and 99.9% of the time, will not reference you, as the gift is associated with your friend, the employee! In other circumstances, the company sends a cumulative check representing various matches they are making on behalf of their employees, and the documentation will not include any individual employee names. Covenant House (gladly and gratefully) deposits the check but we often have no way of tracking that it is connected to your fundraising efforts.
A: Donations raised by fundraising campaigns directly support our core services designed to bridge the gap of support in the lives of homeless kids and prevent them from entering the cycle of chronic adult homelessness. Covenant House provides a wide array of in-house programs to provide our young people with a holistic approach to leaving the streets and achieving independence. Learn more about these programs.
A: No. If your personal goal includes supporting a local group or special project that is not a part of Covenant House, we encourage you to fundraise separately for that program. We are unable to redistribute donations to other organizations.
A: Email us at [email protected] with “logo request” in the subject line. If you know the format of the logo (jpeg, eps, psd) needed, please include it in your email.
A: To minimize costs, we don’t order a surplus of apparel and products for fundraising campaigns. We love to see fundraisers who create or order their own swag and apparel, though, so get creative! We’re happy to send you a logo (see question above) and we encourage you to use the colors blue and gold to represent Covenant House.
A: Normally yes, but due to the COVID-19 pandemic we have temporarily suspended all non-essential visitors from our shelters. We look forward to the day when we can show you around our House. Find the site nearest to you.
A: We’ve seen a lot of amazing campaigns, and the most successful ones begin in the same way. Use our step-by-step guide to jumpstart your fundraising.
A: The COVID-19 crisis has hit Covenant House hard. People facing homelessness are more susceptible to the coronavirus, and they are also likely to get much sicker or die than people who are stably housed. One doctor said the coronavirus has a transmission rate above 80% in households, adding that homeless shelters are like “giant households,” which means that if a resident is infected, the virus is likely to spread quickly to others. Visit our COVID-19 Response page for more information.